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NOT SURE?

Call Modern Comfort Systems customer service department around the clock for professional help troubleshooting your sytem.

410-876-1022 or
410-848-2200

 

Troubleshooting

If you smell a natural gas leak...

Extinguish all open flames.
Do not use matches or lighters, and do not attempt to light your appliance.   
Do not touch electric switches, thermostats, or appliance controls.
If the odor is strong, do not use your phone. All of these devices can cause sparks.
Leave the premise and go to a safe place where you can call BGE at 410-685-0123 or 1-800-685-0123 from outside the Baltimore Metropolitan area. TTY/TDD users call 1-800-735-2258 (Maryland Relay Services).
Remain at the safe location and wait for BGE to arrive. The BGE Customer Care Center will have a gas mechanic respond promptly to survey the area, perform safety measures, and repair BGE's equipment. There is no charge to stop a gas leak.

Source: BGE



Troubleshooting Topics
I Smell Gas!
Propane
Natural Gas
How do I tell them apart?
No Heat
  Oil Furnaces, Boilers & Water Heaters
  Propane Furnaces, Boilers and Water Heaters
  Natural Gas Furnaces, Boilers & Water Heaters
  Heat Pumps
No Cooling
Insufficient Heating or Cooling
Water leaking at furnace or air handler
Humidifiers
Unusual Noises